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FREE SHIPPING ON ORDERS OVER $99!
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Questions & Answers

Q

SHOPPING INFORMATION

What is Kevlar Stitching?

Kevlar is a synthetic fiber used for applications that require strenuous temperatures, It is heat resistant making this artificial material not damaged by high temperatures.


Developed in 1965 this high strength material was first used as a replacement for steel in racing tires usually its spun into rope or fabric sheets. Kevlar has many applications ranging from tires to bullet proof vests because of its high strength to weight ratio, by this it is five times stronger than steel. It is also used in modern marching band drumheads to withstand high impacts. When used as a woven material, it is suitable for mooring lines and other underwater applications.

How long will delivery take?

You will be contacted if shipping is delayed. See below estimates.

  • Standard Shipping ( 7 - 10 Business days )
  • Expedited Shipping ( 5 - 7 Business days )
  • Priority Shipping ( 2 - 5 Business days )

What exactly happens after ordering?

After your order is placed it will be processed and directed to a fulfillment facility where your item will go through the quality and shipping department and then and diverted to your location

Where can I view my sales receipt?

After your order is placed you will receive confirmation through email, from there you will be updated through the process and will be able to view all information through the links provided to you.

How long do I have to return an order?

Our policy lasts 30 days with a 15% restocking fee. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

PAYMENT INFORMATION

How is the recipient reimbursed?

You will be reimbursed to the original payment method.

Can the country receiving the shipment be different than the country of purchase?

No, Currently we only ship within United States.

How can I return an item?

Please see the refund policy, Then contact us through email or phone during normal business hours.

Will I receive the same product that I see in the picture?

Yes, The images provided are of the actual product. Due to lighting factors colors may differ slightly.

Will you restock items indicated as out of stock?

Yes, Items will be restocked as soon as it becomes available. However, bulk orders may still be able to be placed even if item says "Out of Stock". Please call or email for information.

ORDERS AND RETURNS

Delivery charges for orders from the Online Shop?

All orders over $99 have free delivery charges.

How long will delivery take?

Delivery times may vary if weather prohibits carrier pickups. You will be emailed if another delay prohibits the estimated times.

Which browser is best to use the site?

If your having issues viewing items, Google Chrome is the best, Safari will be a second choice.

How do I subscribe to the newsletter?

When you make your first purchase you will be asked if you would like to subscribe to the newsletter. Please make sure that box is checked at checkout.

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